Refund / Cancellation Policy

Should a registered delegate / speaker be unable to attend, a substitute delegate / speaker from the company is always welcome at no extra charge. Alternatively, for any cancellations, the following rules shall apply

70% refund of registration fee if cancellation is done on or before 20 working days of the schedule

50% refund of registration fee if cancellation is done on or before 15 working days of the schedule

Thereafter, no refunds can be made

Payment

Full payment is required within 10 working days from receipt of invoice. All payments must be made in full before the conference date. All bookings received within 10 working days of the conference can only be paid by credit card. If your payment has not been received or cleared before the first day of the conference, you will be required to provide a credit card guarantee onsite to gain entry to the event. This will act as a guarantee for a period of 15 days and will only be processed if your official payment has not been received or cleared within the 15 day period. Conference fees include entrance to the conference sessions, refreshments as per onsite schedule, and the conference papers. Please note that accommodation and travel are not included in the conference fee. Fees are subject to applicable taxes as per government rules and regulations.